Terms & Conditions

Kickcan & Conkers (www.kickcanandconkers.bigcartel.com)is a French business exempt from VAT (business reference number: 402 390 637).
Consequently, the law of France shall apply to this agreement irrespective of the place of delivery.

Products

French business Kickcan and Conkers (www.kickcanandconkers.bigcartel.com) offers an ever-changing selection of hand-picked vintage and modern toys, books, accessories and decorative items for kids and the young at heart.

We choose our products very carefully and endeavour to present them as accurately as possible. Each product is described in detail and at least one photograph is provided. Prices are given in euro, inclusive of VAT and exclusive of P&P. Please do not hesitate to contact us by email if you have any questions or queries about any of the products in our online shop.

Many of our items are classed as vintage and are sold as such. Their sole purpose is decorative. It must be stressed that vintage toys do not comply with current European safety standards and should never be given to children to play with unattended. Likewise, handmade and so-called Designer Toys often never receive EC certification. Under no circumstances will Kickcan and Conkers be held responsible for any damages caused by any of its products sold exclusively for decoration.

Payment

All our payments are automatically processed through Paypal and we accept all major credit cards. You do not require a Paypal account to use this means of payment.

To make shopping as easy as possible, we charge a flat-rate for postage and packing.

The following standard postage rates will apply to all orders placed in the Kickcan & Conkers shop:
France, Monaco, Andorra = 6 EUR (choose France at check-out.
The European Union + Switzerland = 14.50 EUR (choose United Kingdom at check-out.
The Rest of The World = 23.00 EUR (choose United States at check-out.

This flat-rate will be added to your shopping basket automatically at check-out.

Please feel free to contact us via the contact form provided if you would like us to look at alternative, cheaper shipping options.

All items remain the property of www.kickcanandconkers.bigcartel.com until full payment has been made and cleared.

Delivery

Kickcan & Conkers ships worldwide using the French postal service.

National (French) orders will be sent via Colissimo France (unsigned delivery with tracking number) and International orders will be sent via Colissimo International (signed delivery with tracking number).

Please feel free to contact us via the contact form provided if you would like us to look at alternative, cheaper shipping options.

Unless otherwise stated (on our blog for instance: www.kickcanandconkers.blogspot.com), we’re open for business seven days a week, all year round. Once payment has cleared, we will dispatch your order within 2-3 working days (excl. Saturdays, Sundays and Bank Holidays). Delivery times should take between 2-3 days for France and from 3-10 days elsewhere, depending on the destination. However, these are obviously estimates and cannot be guaranteed.

Please check your parcel thoroughly upon arrival. All damaged goods should be refused and reported to the post office or carrier immediately. Kickcan & Conkers should also be informed within 48 hours.

Overseas orders are subject to local import duties and taxes payable upon receipt. We are unable to control these charges and any extra cost will have to be covered by the customer.

Packaging

Kickcan & Conkers is deeply concerned about the state of our planet and recycles wherever possible. We will make sure that your order is beautifully wrapped and secure for shipping but please do not be surprised if the box you receive it in has been recycled.

Availability

Many of our items are vintage or are made by artists, crafters and designers around the world. They are one-off or limited-edition pieces so obviously we only keep a few. If we ever realize that a product is out of stock once an order has been placed and payment has cleared, we will let you know within three working days. Should this happen, we will either suggest waiting for a new product, offer something similar or give a full refund.

Returns

We really hope you that you will be delighted with the products that you buy from Kickcan & Conkers but if you are unhappy with them for any reason, you have seven working days from the day of receipt of your order to return them. We would obviously appreciate an email within 48 hours to explain why you are not entirely satisfied.

Please return the item unused, in the same condition that it was sent in, including in its original packaging. We are unable to accept returns or offer an exchange or a refund for items that are not returned in exactly the same condition that they were bought.

Kickcan and Conkers will not refund return postage. Please ask for proof of postage as we cannot be held responsible for anything that gets lost or damaged in transit.

We will offer a full refund (excluding return postage) within 30 days if the item is sent back within seven days in unused condition.

Privacy Policy

Kickcan & Conkers takes your privacy very seriously. We collect a minimum amount of personal information in order to handle orders, deliver products and process payments and refunds. We never pass on this information to third parties.

Law and Jurisdiction

These Terms & Conditions are governed by French Law. In the event of a dispute, the buyer agrees to contact www.kickcanandconkers.bigcartel.com in order to come to an amicable arrangement.

Contact:
Deborah Beau
Sole Trader: Kickcan & Conkers
2 Impasse Villa Eugénie
30250 Aubais
France

kickcanandconkers@gmail.com